Customer Service Representative

4 weeks ago


Palm Springs, California, United States Smart and Final Full time
Customer Service Representative

At Smart and Final, we're passionate about providing for those who provide for others. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and ensuring our stores run smoothly. Your responsibilities will include:

  • Providing excellent customer service and resolving customer complaints in a timely and professional manner.
  • Assisting customers with loading and unloading merchandise, and providing support with shopping carts and other tasks as needed.
  • Monitoring store cleanliness and maintaining a safe and welcoming environment for customers and colleagues.
  • Collaborating with colleagues to achieve sales and customer satisfaction goals.


Requirements:

  • Ability to read and write English, interact with the general public, and comprehend simple instructions.
  • Basic PC/Outlook skills and retail management certificate a plus.


What We Offer:

  • 10% Associate Discount to Shop Where You Work
  • 401(k) Retirement Benefit + Match
  • Continuing Education Benefits
  • And Much More


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