Customer Service Representative

2 months ago


Sioux Falls, South Dakota, United States Oak View Group Full time

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to guests at the Tyson Events Center. This role will involve operating a cash register, accepting payment, and preparing and serving concession items to guests.

Key Responsibilities:

  • Conduct cash register sales by entering orders and completing transactions.
  • Maintain stock and supply levels, and communicate with the Concessions Stand Manager regarding low stock items.
  • Listen and respond to customer requests or concerns.
  • Maintain a clean and organized workspace, including disposal of garbage and cleaning dishes.
  • Serve beverages to guests, including alcoholic beverages responsibly, and verify minimum age requirement for purchase.
  • Maintain sanitation, health, and safety standards in work areas.

Qualifications:

  • High school diploma or equivalent preferred.
  • Must be 18 or over.
  • Three or more months of experience in the food service industry preferred.
  • Previous cash handling experience preferred.
  • Ability to learn to handle cash and operate a cash register and corresponding system.
  • Excellent interpersonal skills and a friendly, positive attitude with coworkers, managers, volunteers, and guests.

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements to safeguard the health of our employees, guests, performers, athletes, and partners.



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