Lead Software Quality Assurance Engineer

2 weeks ago


Santa Clara California, United States ServiceNow Full time
Position Overview:

As a Lead Software Quality Assurance Engineer, you will play a pivotal role in ensuring the excellence of our software products at ServiceNow. Your expertise will be essential in enhancing our quality assurance processes and frameworks.

Key Responsibilities:

1. **Enhance Automation Frameworks:**
- Continuously improve and maintain our existing automation testing frameworks to ensure optimal performance.

2. **Quality Metrics Management:**
- Gather, analyze, and present quality metrics derived from test executions to inform stakeholders.

3. **Collaborative Testing Strategies:**
- Partner with development teams to devise tailored testing strategies for new features, ensuring thorough automation.

4. **Test Planning and Execution:**
- Develop detailed test plans, execute them, and automate processes to enhance efficiency.

5. **Technical Support:**
- Assist engineering teams in diagnosing and resolving issues related to applications and development/testing environments.

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