Customer Service Professional

2 days ago


Norfolk, Virginia, United States U-Haul Full time

U-Haul Offers a Competitive Salary

The estimated annual salary for this position is $45,000. U-Haul offers a career stability package that includes opportunities for advancement, mindset app reimbursement, and gym reimbursement. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service and ensuring that customers get all the help they need on their journeys.

Key Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits:

  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).


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