Bicycle Sales Professional

3 weeks ago

Longmont, Colorado, United States Longmont Bicycle Company & Front Range eBikes Full time
Job Overview

We are seeking a highly motivated and knowledgeable Bicycle Sales Associate to join our team at Longmont Bicycle Company & Front Range eBikes. As a key member of our sales team, you will be responsible for providing exceptional customer service, educating customers on our products, and driving sales growth.

Key Responsibilities
  • Participate in daily debriefs and weekly morning meetings to stay informed about sales goals, promotions, and product knowledge.
  • Greet customers with enthusiasm and utilize the sales process to understand their needs and find the right combination of products and services for their desired results.
  • Inform, educate, and make appropriate recommendations based on riding style, experience, and goals - whether bicycles, accessories, clothing, or other cycling-related products and/or services.
  • Continuously expand your knowledge of the line-up we carry, including features, use, and care. We provide training to help you stay up-to-date.
  • Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
  • Assist in the daily operations of the store, including opening store, performing closing procedures, processing website orders, cleaning, and organizing.
  • Maintain all aspects of store inventory and merchandising, including re-ordering, receiving, restocking, product placement, price auditing, cycle counts, etc.
  • Follow up with and manage quotes, lead lists, and open customer layaways.
  • Maintain knowledge of sales and promotions, any price changes/updates needed, and policies regarding payment and exchanges.
  • Prep customer bikes for service tickets within our Service Department, and hang parts on new bikes waiting to be built by our service technicians.
  • Guide customers regarding local area, riding conditions, and anything riding/trail related.
  • Install vehicle rack systems and perform safety checks for the customer.
  • Maintain a level of cleanliness and organization throughout the day.
Requirements
  • Minimum 1-year experience working as a retail sales associate. Bike shop experience preferred.
  • A cyclist who's passionate about bicycles and promoting the benefits of a cycling lifestyle and culture.
  • Able to work both independently and as a member of a team; committed to providing excellent sales and customer service.
  • Is intrinsically self-motivated, positive, and friendly; thrives in a dynamic, fast-paced environment.
  • Is organized, detail-oriented, and has strong written and spoken communication skills.
  • Availability to work a flexible schedule based on business needs, including weekends.
  • Capable of safely lifting and carrying 50lbs on a regular basis.
  • Interest in developing own skills and knowledge.
Benefits
  • Competitive pay based on experience.
  • Performance-based bonuses.
  • 401K.
  • Flexible time off.
  • Generous employee discounts.
  • Positive, fun company culture.
About Us

Longmont Bicycle Company & Front Range eBikes is a local, family-owned Trek Electra dealer selling Longmont's largest selection of bicycles. We are a full-service shop with an exceptional sales and service staff and take a lot of pride in the culture, vibe, product offerings, and customer service provided to our customers. We have a high-energy team of positive professionals who work well together and love what they do.

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