Account Manager

5 days ago


Cleveland, Tennessee, United States Easy Auto & Sunrise Acceptance Full time
Job Overview

Sunrise Acceptance, an affiliate of the Easy Auto Group, is seeking a skilled Account Manager to join our Finance team in Cleveland, TN.

As an Account Manager, you will be responsible for managing customer portfolios by placing outbound phone calls to set up mutually agreeable payment arrangements. You will work in a team setting at our beautiful Sunrise Acceptance Main Office.

Key Responsibilities
  • Manage customer portfolios to ensure timely payment arrangements
  • Build and maintain strong relationships with customers
  • Provide exceptional customer service to ensure customer satisfaction
  • Work collaboratively with the team to achieve sales and customer service goals
  • Stay up-to-date with industry trends and best practices in collections and finance
Requirements
  • 1-2 years of experience in collections or finance
  • Bilingual Spanish/English speaking
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math calculations and computer skills
  • Willingness to learn and promote a team environment
Benefits
  • Competitive compensation, including training pay between $18 - $21/hour
  • Comprehensive benefits package, including medical insurance, dental, vision, and short-term disability insurance
  • 401(k) plan with a generous company match
  • Company-paid life insurance
  • Six paid holidays and close to two weeks of paid time off per year
  • Family-owned organization with a strong team-based culture
  • Golden Rule-focused values with customers and coworkers

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