Customer Portfolio Manager

4 weeks ago


Cleveland, Tennessee, United States Easy Auto & Sunrise Acceptance Full time

Customer Service Excellence at Sunrise Acceptance

Sunrise Acceptance, an affiliate of the Easy Auto Group, is seeking a skilled Account Manager to join our Finance team in Cleveland, TN. As an Account Manager, you will be responsible for managing customer portfolios by placing outbound phone calls to set up mutually agreeable payment arrangements.

Our Account Managers work in a team setting at our beautiful Sunrise Acceptance Main Office, providing an outstanding customer experience and building relationships with customers in their portfolios. We are looking for a professional with a strong customer service background and excellent communication skills.

Requirements

To succeed in this role, you will need:

  • Experience in collections or finance is helpful, but not required.
  • Bilingual Spanish/English speaking skills.
  • A strong work ethic and integrity, along with a great attitude.
  • The ability to multi-task in a fast-paced environment, with a commitment to doing the right things and serving customers.
  • Candidates must be capable of computing basic math calculations and possess good computer skills.
  • A willingness to learn and promote a team environment.
  • The ability to work a five-day work-week.

Benefits

We offer a comprehensive benefits package, including:

  • Competitive compensation, beginning with training pay between $18 - $21/hour.
  • Comprehensive benefits package, including medical insurance with company contribution, dental, vision, and short-term disability insurance available as well.
  • 401(k) plan with a generous company match (up to 4%) and immediate vesting.
  • Company-paid life insurance.
  • Six paid holidays each year, as well as close to two weeks paid time off within a year.
  • A family-owned organization with a strong team-based culture.
  • Golden Rule-focused values – with customers and co-workers.
  • A strong culture of promoting from within.

Apply Today Visit our website to learn more about what makes us different and why you'll love working at Sunrise Acceptance.


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