Patient Account Navigator Lead
2 months ago
Job Summary:
Dermatology Employment, LLC is seeking a highly skilled Patient Account Navigator Lead to join our team. As a Patient Account Navigator Lead, you will be responsible for ensuring the smooth operation of our front office, providing exceptional patient care, and maintaining accurate records.
Key Responsibilities:
- Front Office Management: Oversee the daily operations of the front office, ensuring that all tasks are completed efficiently and effectively.
- Patient Registration: Collect and verify patient registration information, including demographic data and insurance details.
- Cash Management: Manage cash transactions, process insurance updates, and reconcile charges and batches.
- Medical Records: Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements.
- Customer Service: Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Team Collaboration: Work closely with other team members to ensure seamless communication and coordination.
Requirements:
- Education: Associate degree or related education and experience.
- Experience: Five plus years of medical front office experience.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Environment:
- Clinic
- In-person
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