Medical Office Coordinator

2 days ago


Baltimore, Maryland, United States Medstar Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Medstar. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Provide excellent customer service to patients and families, responding to their inquiries and concerns in a timely and professional manner.
  • Manage patient registration, scheduling, and insurance verification processes, ensuring accurate and efficient completion of tasks.
  • Assist with medical record operations, including scanning, registration, and patient scheduling.
  • Coordinate services and authorizations for patients, as assigned.
  • Collect and reconcile copayments, prepare bank deposits, and maintain accurate cash receipt logs.
  • Assemble and distribute financial and medical record paperwork for physicians and clinical teams.
  • Request and obtain referrals, medical records, and diagnostic reports from internal and external providers, as assigned.
  • Monitor and handle case management for patients in our electronic health record system.
  • Maintain a clean and organized waiting area, restocking materials as needed.
  • Monitor administrative supplies and maintain par levels.
Requirements
  • High School Diploma or GED required; Associate's degree or Bachelor's degree in healthcare or related field preferred.
  • 1-2 years of experience working in a customer service role, preferably in a medical office setting.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Basic knowledge of Microsoft Office products, including Word, Excel, and Outlook.
What We Offer

As a Medical Office Coordinator at Medstar, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary range of $17.5 - $27.23 and opportunities for professional growth and development.



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