Director of Operations

5 days ago


San Francisco, California, United States ThirdLove Full time
Join Our Team as a Director of Operations

We are seeking a highly skilled and experienced Director of Operations to lead our logistics and supply chain efforts. As a key member of our team, you will be responsible for developing and implementing strategies to drive operational efficiency, improve customer satisfaction, and support our growth and expansion.

Key Responsibilities:
  • Establish strategic direction and set goals for our logistics and delivery strategy
  • Develop, maintain, and execute a multi-year supply chain roadmap that aligns with company growth plans
  • Identify, vet, and onboard new suppliers, including third-party logistics companies
  • Evolve logistics and CX by leveraging AI-driven capabilities and insights
  • Establish metrics, guidelines, and standards to evaluate operational efficiency
Requirements:
  • 8+ years of experience supporting operations for apparel, accessories, or soft goods
  • Experience in setting strategy and creating international supply chain architectures
  • Proven experience in leading CX initiatives and driving innovative solutions
  • Deep experience working with e-commerce fulfillment 3PLs
What We Offer:
  • Competitive salary + equity
  • Medical/Dental/Vision insurance
  • Paid parental leave
  • Flex time off
  • Discounted and free products

We are an equal opportunity employer and value diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.



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