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Medical Office Coordinator

2 months ago

Moline Illinois, United States UnityPoint Health Full time
{"title": "Experience Specialist/Receptionist", "description": "Job Summary

UnityPoint Health is seeking a skilled Experience Specialist/Receptionist to join our team. As the first point of contact for patients, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.

Key Responsibilities
  • Greet patients and visitors, obtain accurate information, and maintain office records.
  • Process co-payments, follow up on appointments, and answer phone calls in a professional and courteous manner.
  • Adhere to confidentiality policies and procedures, and maintain a secure environment for patient information.
  • Collect payments, issue receipts, and reconcile daily accounts receivable activity.
  • Demonstrate a commitment to quality and customer service, striving to exceed patient expectations.
Requirements
  • High School Degree or equivalent required.
  • Previous medical office experience preferred.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
About UnityPoint Health

UnityPoint Health is a leading healthcare organization committed to improving the health of the people and communities we serve. We offer a competitive total rewards program, opportunities for professional growth and development, and a supportive work environment.

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