Operations Supervisor

2 weeks ago


Rockford, Illinois, United States Foxtrot Aviation Services Full time

FoxTrot Aviation Services is on the lookout for a dedicated and hardworking Operations Supervisor who is passionate about delivering exceptional service and fostering strong customer relationships. This role is pivotal in creating a dependable and efficient team.

Key Responsibilities:
1) The Operations Supervisor will be tasked with assembling and overseeing a robust team in collaboration with the central office.

  • Maintain consistent and positive communication with team members.
  • Establish developmental objectives for each team member with leadership support.
  • Provide training on quality standards, checklist utilization, and safety protocols.
  • Collaborate with the administrative team to post job advertisements, conduct interviews, and hire candidates aligned with our core values of GRIT, Solidarity, Client Focus, Safety, and Accountability.
  • Document employee performance through disciplinary forms.
  • Advocate for salary increases for high-performing team members.
  • Support other teams and travel to various locations to ensure operational strength across the network.
2) The Operations Supervisor will also assist in service delivery to ensure timely job completion. Responsibilities include:
  • Preparation and washing of aircraft exteriors.
  • Removal and reapplication of corrosion-inhibiting compounds, requiring work in confined spaces while adhering to safety standards.
  • Lubrication of landing gear and associated components.
  • Removal and cleaning of floorboards, necessitating physical flexibility.
  • Cleaning of seat tracks.
  • Retracting and replacing insulation, requiring strong organizational skills and focus.
  • Completing checklists post-job to ensure quality assurance.
  • Organizing teams to efficiently clean various aircraft types.
  • Upholding safety standards throughout all operations.
  • Managing inventory and coordinating orders with the logistics manager.
Success metrics include: 100% compliance with checklists and zero quality complaints.

3) Building and maintaining customer relationships through effective communication is essential. This involves:
  • Engaging with customers to gather daily schedules.
  • Addressing any quality concerns or specific requirements related to aircraft maintenance.
  • Keeping accurate records of work performed.
  • Ensuring the team has sufficient hours to meet operational goals.
  • Providing exceptional customer experiences through quality service and engagement.
Success metrics include: Meeting revenue targets and receiving positive customer feedback.

Reporting Structure: The Operations Supervisor will report to the Regional Manager and collaborate with the Aviation Supervisor to ensure comprehensive coverage for our clients.

Required Skills:
  • Ability to lift up to 50 lbs, bend, and twist.
  • Attention to detail while working 8 to 10 hours daily.
  • Medical clearance to operate heavy machinery and perform physical tasks.
  • Capability to work in various environmental conditions, including confined spaces and heights.
  • Excellent communication skills.
  • A valid driver's license and reliable transportation are essential due to frequent schedule changes.
Due to regulatory requirements, candidates must:
  • Pass a basic background check.
  • Successfully complete a drug screening.
Compensation and Benefits:
Non-Exempt position with medical, dental, vision, and life benefits available after a probationary period.
401K with company matching available.
PTO offered.

Company Culture:
FoxTrot is a dynamic and close-knit team that values action-oriented individuals. Our growth trajectory is impressive, driven by our stellar reputation and commitment to high standards. We seek individuals who can dedicate their focus to our mission.

Career Opportunities:
Join us in building a significant and lasting organization, with opportunities for travel, learning, and career advancement. Start your journey with FoxTrot Aviation Services today.

  • Rockford, Illinois, United States Illinois Bank & Trust Full time

    ABOUT THE POSITION The Branch Operations Supervisor is tasked with the daily oversight of the frontline banking center personnel, enhancing branch sales and service, while ensuring an outstanding customer experience by addressing client needs. This role also encompasses the administrative supervision and effective daily functioning of a full-service branch,...


  • Rockford, Illinois, United States Foxtrot Aviation Services Full time

    FoxTrot Aviation Services is in search of a dedicated and diligent Operations Supervisor who is focused on delivering exceptional service quality, fostering customer relationships, and developing a dependable team. Key Responsibilities:1) The Operations Supervisor is tasked with building and overseeing resilient teams in collaboration with the central...


  • Rockford, Illinois, United States Daily Thread Full time

    The Retail Operations Supervisor is essential in enhancing sales performance and cultivating an exceptional customer journey within our retail environment. This role will actively participate in developing a comprehensive store strategy, ensuring alignment with our organizational values and vision. In addition to managing daily operational responsibilities...


  • Rockford, Illinois, United States AAR Full time

    Warehouse Operations Supervisor - Job OverviewSUMMARYThe Warehouse Operations Supervisor is responsible for ensuring that all inventory is accurately categorized and accounted for. This role involves overseeing the receipt of inventory and ensuring that shipments are efficiently unloaded.KEY RESPONSIBILITIESEnsure compliance with company policies and...


  • Rockford, Illinois, United States Spirit Halloween Full time

    Position Overview:As a Retail Operations Supervisor at Spirit Halloween, you will play a pivotal role in enhancing customer experiences and driving store performance.Key Responsibilities:Guest Services: Establish and uphold exceptional guest service standards to ensure a welcoming environment.Support Leadership: Assist the Store Manager in various...


  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    Job OverviewPosition Summary:Under the guidance of the Gaming Operations Manager, the Gaming Operations Supervisor is tasked with delivering exceptional service to both internal and external clientele. This role emphasizes the importance of fostering relationships with players and mentoring team members to enhance their player development skills. The...


  • Rockford, Illinois, United States PCI Pharma Services Full time

    Job SummaryWe are seeking a highly skilled Quality Operations Supervisor to join our team at PCI Pharma Services. As a Quality Operations Supervisor, you will be responsible for ensuring the quality of our products and services, and for leading a team of quality professionals to achieve this goal.Key ResponsibilitiesCoordinate the daily activities of quality...


  • Rockford, Illinois, United States Aebi Schmidt North America Full time

    Job Summary:We are seeking a highly skilled and experienced Production Manager to lead our Assembly, Fabrication, and Weld Department at Aebi Schmidt North America. As a key member of our team, you will be responsible for overseeing the overall operation, ensuring a safe work environment, and driving productivity and quality improvements.Key...


  • Rockford, Illinois, United States Hard Rock International Full time

    Job Summary:The Beverage Operations Supervisor is responsible for overseeing the daily operations of the beverage department at Hard Rock International. This includes supervising team members, managing inventory, and ensuring exceptional customer service.Key Responsibilities:Team Management: Supervise and train team members to ensure they are providing...


  • Rockford, Illinois, United States Aebi Schmidt North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Supervisor to lead our Assembly, Fabrication, and Weld Department. As a key member of our team, you will be responsible for overseeing the overall operation, ensuring a safe work environment, and driving productivity and quality improvements.Key ResponsibilitiesLeadership and...


  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    Job OverviewPosition Summary:Under the guidance of the Gaming Operations Manager, the individual is tasked with delivering exceptional service to both internal and external clientele. This role emphasizes the importance of cultivating relationships with players and mentoring team members to enhance their player development capabilities. The supervisor...


  • Rockford, Illinois, United States Hard Rock International Full time

    Position Overview:The Valet Operations Supervisor plays a crucial role in delivering exceptional service to both guests and team members at Hard Rock International. This position is tasked with overseeing the Valet Department, ensuring the seamless transportation of guests and their vehicles, as well as managing shuttle services and coat check operations.Key...


  • Rockford, Illinois, United States Hard Rock International Full time

    Position Overview:The Culinary Operations Supervisor plays a crucial role in managing food preparation across various shifts within a designated dining outlet, ensuring that the highest standards of food quality and guest satisfaction are met. This position collaborates closely with front-of-house personnel to facilitate seamless service, aligning with the...


  • Rockford, Illinois, United States Hard Rock International Full time

    Overview:POSITION SUMMARY:The ideal candidate for this position is a versatile professional with a solid background in the sports betting and gaming sector, ready to engage actively as our committed Sportsbook Operations Supervisor. Reporting directly to the Sportsbook Director, this role entails collaborating with a team to surpass customer satisfaction...


  • Rockford, Illinois, United States Grote Auto - Rockford Full time

    Are you passionate about automobiles and possess exceptional customer service abilities? If so, this opportunity may be ideal for you. Our organization is in search of an automotive service supervisor who enjoys welcoming clients, identifying their needs, and arranging appointments for our skilled service team. In this position, you will leverage your...


  • Rockford, Illinois, United States AAR Full time

    Job SummaryAAR is seeking a highly skilled and experienced Production Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our production staff and ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise and coordinate the activities of...


  • Rockford, Illinois, United States Mercy Health Full time

    Overview:Inpatient Specialty Services Physician Business Operations SupervisorDepartments: Adult Hospitalists, Neurology, Neurointerventional, Neurosurgery, IntensivistsSchedule: Monday - Friday 7:00A - 3:30PExperience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is dedicated to providing a premier workplace environment. Our distinctive...


  • Rockford, Illinois, United States Hard Rock International Full time

    Job SummaryWe are seeking a highly skilled and experienced Beverage Department Manager to join our team at Hard Rock International. As a key member of our operations team, you will be responsible for overseeing the daily activities of our beverage department, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLeadership and...


  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    Job OverviewPosition Summary:Under the guidance of the Gaming Operations Manager, the role is focused on delivering exceptional service to both internal and external stakeholders. The individual will cultivate relationships with players and serve as a mentor to team members, enhancing their player development capabilities. This position oversees staff and...


  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    Job OverviewPosition SummaryThe individual in this role is tasked with guaranteeing optimal guest service and satisfaction for both external and internal patrons through the effective organization and oversight of designated areas in accordance with established Slot Department guidelines and protocols. This role involves acquiring knowledge of and enforcing...