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Customer Service Representative

2 months ago

Melrose Park, Illinois, United States Beth Black - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused approach to educate customers about insurance options.

Responsibilities
  • Develop leads, schedule appointments, and identify customer needs
  • Market appropriate products and services to customers
  • Establish and maintain strong relationships with customers
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented
  • Proactive in problem-solving and able to learn computer functions
  • Ability to work in a team environment
What We Offer

We offer a competitive hourly pay plus commission/bonus, 401K, health benefits, paid time off, and flexible hours. Our agency is committed to providing a fun, challenging, and rewarding work environment for our team members.

We are an established, growth-oriented agency with a team of highly motivated individuals. If you are motivated to succeed and want to work in an environment that is fun, challenging, and rewarding, then we encourage you to apply.