Front Desk Agent-Part Time

1 month ago


Salt Lake, Utah, United States Courtyard Salt Lake City Airport Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Salt Lake City Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:
  • Register guests and process room reservations in a timely and efficient manner
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise
  • Manage the front desk operations, including handling phone calls, emails, and in-person requests
  • Process payments, handle cash and credit transactions, and maintain accurate records
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Previous experience in a hotel or customer service role, preferably in a front desk or reception capacity
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
  • Basic knowledge of hotel operations, including room types, rates, and policies
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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