Crossings Caf Supervisor

3 weeks ago


Portsmouth, Virginia, United States Rivers Casino Full time
Job Summary

We are seeking a highly skilled and experienced supervisor to join our team at Rivers Casino. The successful candidate will be responsible for leading a team of servers, hostesses, and bussers to deliver exceptional guest service and ensure a seamless dining experience.

Key Responsibilities
  • Lead a team of servers, hostesses, and bussers to deliver exceptional guest service and ensure a seamless dining experience.
  • Develop and maintain a positive and productive work environment that fosters great relationships with team members and guests.
  • Ensure that all guests are treated in a prompt, professional, and courteous manner.
  • Monitor and control labor costs, inventory, and other expenses to meet budgeted figures.
  • Communicate effectively with all levels of the organization to ensure smooth operations and resolve any issues that may arise.
  • Participate in departmental meetings and contribute to the development of new ideas and initiatives.
  • Maintain high standards of sanitation and safety, and ensure that all team members are aware of and adhere to these standards.
  • Perform other duties as assigned by the Crossings Restaurant Manager.
Requirements
  • Minimum 1 year of supervisory experience in a full-service restaurant.
  • Excellent verbal and written communication skills, with the ability to work effectively with all levels of the organization.
  • Ability to work flexible shifts and days of the week, including holidays.
  • Gaming license/registration as required by jurisdiction(s).
  • Able to obtain a Food Manager Certificate.


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