Spa Guest Services Coordinator

1 week ago


Greensboro, North Carolina, United States Spavia Day Spa Full time
Job Overview

Spavia Day Spa is in search of a Spa Guest Services Coordinator to enhance our esteemed establishment. As a premier luxury day spa, we are dedicated to providing our clients with an exceptional experience through a diverse range of award-winning treatments.

Our guests indulge in a variety of luxurious spa amenities, including massage therapy, skincare, spray tanning, body waxing, mineral makeup, body wraps and scrubs, as well as eyelash extensions. Our mission is to ensure every visitor feels valued and pampered during their time with us.

Why Choose Spavia?
  • Career Advancement: Opportunities for growth in leadership within one of the fastest-growing spa franchises.
  • Compensation: Competitive commission and bonus structures along with employee benefits.
  • Team Environment: A supportive, respectful, and enjoyable workplace culture.
Key Responsibilities
  • Welcoming and assisting clients with a friendly demeanor.
  • Managing appointment scheduling and responding to phone inquiries.
  • Facilitating the check-in and check-out process while ensuring transaction accuracy.
  • Maintaining an inviting spa environment, including the retail area and reception.
  • Promoting memberships, spa products, and services.
  • Educating clients about our spa offerings and products for optimal results.
  • Providing timely and accurate responses to guest inquiries to enhance their experience.
  • Collaborating with team members to support the spa's overall operations.
  • Exhibiting attention to detail in all aspects of the role.
Qualifications
  • High school diploma or equivalent.
  • Self-motivated and reliable.
  • Punctual, passionate, and driven by goals.
  • Professional demeanor and a team-oriented mindset.
  • Commitment to a drug and alcohol-free environment.
  • Strong communication skills with the ability to multitask.
  • Prior experience in customer service, administration, or retail is preferred.

Job Type: Part-time or Full-time positions available. Flexibility is an advantage.



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