Client Specialist Key Part Time

2 weeks ago

Lafayette, Louisiana, United States Talbots Full time
Job Overview:

As a Client Specialist Key Part Time at Talbots, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally. You will support all service enhancers to build strong relationships, including active use of Concierge, and achieve sales and service metrics in key measurable areas.

Key Responsibilities:

  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and the business.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional communication.
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
  • Actively participate in community/store activities and events that promote the Talbots brand.
  • Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
  • Professionally represent the brand.

What We Offer:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. We offer a dynamic and inclusive culture, opportunities for growth and development, and a commitment to building relationships with our customers and associates. As a Client Specialist Key Part Time, you will have the opportunity to work in a fast-paced and exciting environment, and to make a real difference in the lives of our customers.

Requirements:

To be successful in this role, you will need to possess excellent written and verbal communication skills, a high level of integrity, and the ability to work cooperatively in a diverse work environment. You will also need to be able to work a flexible schedule based on the needs of the business, including evenings, weekends, and holidays. Additionally, you will need to be comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Work at Talbots:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. Talbots will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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