Assistant Property Manager

6 days ago

Chandler, Arizona, United States Apartment Management Consultants Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Property Manager to join our team at Apartment Management Consultants. As an Assistant Property Manager, you will play a key role in supporting the Community Manager in overseeing and managing the financial and operational facets of our communities.

Key Responsibilities
  • Oversee file management and run assigned reports to ensure accurate and timely data entry.
  • Utilize excellent customer service and sales techniques to provide an efficient and courteous response to all resident requests.
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
  • Communicate with outside legal counsel during the eviction process to ensure compliance with all applicable laws and regulations.
  • Finalize move in/out and renewals files and enter data into property management software to maintain accurate records.
  • Oversee resident renters insurance procedure to ensure compliance with all applicable laws and regulations.
  • Collect deposits and process future residents' applications to ensure timely and accurate processing.
  • Ensure the model/target apartments are ready for show and maintain a clean workspace to showcase our communities.
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies to ensure understanding of required application information, screening process, policies, and procedures.
  • Maintain contact with all apartment locator services and local businesses to provide informational material and promote our communities.
  • Shop surrounding or competing properties and conduct outreach marketing to stay informed about market trends and competitor activity.
  • Develop and maintain on-going resident retention programs to ensure high resident satisfaction and retention rates.
  • Report unusual or extraordinary circumstances regarding the property or residents to ensure prompt attention and resolution.
  • Maintain a professional appearance and conduct at all times to represent our company and communities in a positive and professional manner.
Requirements
  • Customer service experience with a proven track record of providing excellent customer service.
  • 6 months experience in the property management industry, preferably in a similar role.
  • Strong communication skills, both written and verbal, to effectively communicate with residents, vendors, and colleagues.
  • The ability to remain professional and courteous in a fast-paced working environment.
  • Organization skills with strong attention to detail to ensure accurate and timely data entry and record-keeping.
Benefits
  • Full-time $18.00 to $19.00 per hour plus commission and bonus opportunities.
  • Vacation & Sick Time for Full & Part-Time Employees.
  • Health and Wellness Programs.
  • Empower 401K and Roth IRA, including free financial advisors and employer match.
  • 9 Paid Holidays per year.
  • Employee Referral Incentives.
  • Bonus and Commission Opportunities.
  • Employee Rent Discount Program.
  • Professional Development Training.
  • Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available.

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