Assistant General Manager

3 weeks ago


Chandler, Arizona, United States Andretti Indoor Karting & Games Full time

Andretti Indoor Karting & Games (AIKG) is actively seeking an Assistant General Manager to join the team in Chandler, AZ

Position Overview

The Assistant General Manager is responsible for the management of all functional areas of the site's business operations including Restaurant and Arcade. The Assistant General Manager will work closely with and report to the unit General Manager. They are responsible to be the leader in the development of Management & Team Members and oversee Repair & Maintenance of the facility. Assistant General Managers must create an environment that develops ownership and accountability.

The Assistant General Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

Andretti Indoor Karting & Games – AIKG can get you on the track for your winning General Manager career

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

AIKG currently has seven locations in Florida, Texas, Arizona & Georgia, with multiple sites opening in Arizona, and Corporate Support offices in Orlando and Atlanta.

Top Management Salaries
Exciting Bonus opportunities
AIKG has the BEST staff, so you work with and lead motivated professionals

Top Pay for hourly employees
Significant Opportunities for hourly employee bonuses

Support for ongoing professional development and training.
Personal/Family Medical, Dental and Vision Insurance Coverage
$1200 company paid Health Savings Account
Vacation and Sick time accrued during the first year
401k retirement program with generous company match
Company provided Life Insurance
Company provided Short-Term and Long-Term Disability Insurance

Assistant General Manager Responsibilities

Work closely with department leaders to oversee all aspects of site operations of entire facility, including staffing, training, employee relations, repair and maintenance, game operations, site IT, cleanliness, organization, service timing, quality product, cash handling and site administration.

Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control
Accountable to maximize daily sales and effectively manage costs, labor and cash control
Work closely with department Managers to oversee operations and facility
Continuously promote safety and sanitation
Responsible to take proactive approach to guest relations, put in time spent on floor interacting with guests
Ensure the highest level of quality and standards
Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
Empower management and staff to deliver exceptional service
Responsible for the on-going development of all site managers and for the development of Management-in-Training
Assure leadership and staff morale is maintained at a high level
Responsible to provide direct and honest feedback to staff regarding individual performance
Establishes operational guidelines for the recruitment and retention of staff

Required Qualifications

Eligible to work in the United States


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