WIC Program Coordinator

1 day ago


Monticello, New York, United States Sun River Health Full time
WIC Clerk Job Description

Sun River Health is seeking a dedicated and detail-oriented WIC Clerk to join our team at our Monticello and Liberty offices. As a WIC Clerk, you will play a vital role in supporting the day-to-day operations of our WIC program, working closely with our Qualified Nutritionists and other staff to provide assistance to qualified women, infants, and children.

Key Responsibilities:
  • Maintain a positive work atmosphere by communicating effectively with participants, coworkers, and supervisors.
  • Ensure confidentiality and protect WIC operations by keeping sensitive information secure.
  • Assign and explain appointments to participants, providing necessary forms and reviewing them for accuracy.
  • Document incidents and explanations in a clear and concise manner, maintaining continuity of care.
  • Manage clerical duties, including answering phones, responding to messages, scheduling appointments, and following up on missed appointments.
  • Review Rights and Responsibilities with participants at certification and use a standardized script for other appointments.
  • Provide and follow up on referrals to health and social services, documenting in participant records.
  • Familiarize yourself with available resources, such as the NYWIC library, policies, and training guides.
  • Comprehend program policies, including participant-centered services, income, WIC certification, transfers, and voter registration opportunities.
  • Maintain a training log, accumulating required continuing education credits annually.
  • Accurately screen and process participants based on income, residency, and category.
  • Provide additional program information on topics such as WIC benefits and the Farmers' Market Nutrition Program.
  • Clearly communicate and conduct program orientation, explaining program benefits, issuing eWIC cards, and assisting with WIC2Go setup.
  • Ensure timely, legible, accurate, and professional entries in management systems.
  • Provide explanations to participants in unusual cases, such as foster children, custody issues, or when further documentation is required.
Requirements:
  • High school diploma or equivalent required.
About Sun River Health:

Sun River Health is a network of 43 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. We pride ourselves on delivering high-quality, affordable care to those who need it most, regardless of race, religion, income, or insurance status.



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