Homeless Services Manager

6 days ago

Seattle, Washington, United States Low Income Housing Institute Full time
About the Role

We are seeking a highly skilled Homeless Services Manager to join our team at the Low Income Housing Institute. As a key member of our organization, you will play a critical role in overseeing the day-to-day operations of our shelters and providing support services to homeless individuals.

Job Summary:

  • Supervise activities at the site and maintain a safe environment for all program participants.
  • Provide emergency coverage as needed and work closely with Shelter Organizers, Case Managers, and LIHI Management team.
  • Hire, supervise, and train staff, volunteers, interns, and interface with vendors, contractors, consultants, and community members.

Responsibilities:

  1. Staff Support and Supervision: Complete staff evaluations that address performance concerns, set goals with clear performance expectations, troubleshoot client issues, refer issues as appropriate to management, and work in a team approach to determine the best course of action.
  2. Program Management and Coordination: Provide an on-site presence, monitoring the Enhanced Shelter and surrounding areas, coordinate activities, staffing, and maintenance of the community and dining spaces, the yard, and tiny houses, ensure safety and well-being of clients.

Requirements:

  • Two years' experience working in the property management or human services field.
  • Experience providing services to low-income and/or homeless men and women.
  • Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health, and class issues, and a demonstrated commitment to low-income.

Benefits:

  • Medical, dental, vision, retirement, life insurance, long-term disability insurance, and sick leave are available to employees.
  • Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays (prorated for part-time employees).

Salary: $65,500-$70,000 annually, DOE.

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