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Wellness Spa Advisor

2 months ago

Houston, Texas, United States ThrIVe Drip Spa Vintage Park Full time

Exciting Career Opportunity

ThrIVe Drip Spa is on the lookout for a dedicated and enthusiastic individual to join our dynamic team, committed to promoting a culture of 'Health and Wellness'. As a premier lifestyle wellness spa, we specialize in IV Vitamin Therapy and Cryotherapy, and we need a Spa Consultant who shares our passion for exceptional service.

Role Overview

As a Spa Consultant, you will play a vital role in ensuring the success of our spa by:

  • Engaging with clients and providing comprehensive information about our services.
  • Delivering outstanding customer service to enhance client satisfaction.
  • Managing daily operations while supporting fellow team members.
  • Handling phone inquiries, scheduling appointments, and welcoming clients upon their arrival.
  • Creating and maintaining client profiles, ensuring all necessary documentation is accurate and up-to-date.
  • Utilizing product knowledge to effectively promote services and memberships.
  • Monitoring and responding to emails and voicemails promptly.
  • Upholding the aesthetic and cultural standards of ThrIVe Drip Spa.

Qualifications

To thrive in this role, candidates should possess:

  • Exceptional communication skills and a positive, proactive attitude.
  • The ability to perform well under pressure and embrace new challenges.
  • Experience in client service and a desire for personal and professional growth.
  • Capability to develop the necessary skills for completing the sales process.
  • A strong work ethic and the ability to adapt in a fast-paced environment.

Key Attributes for Success

Successful candidates will demonstrate:

  • Strong customer service abilities.
  • Excellent organizational skills.
  • High energy and adaptability to switch tasks efficiently.
  • Attention to detail and accuracy in documentation.
  • A commitment to safety and adherence to company policies.