Spa Operations Manager

5 days ago


Houston, Texas, United States Marriott Full time
Job Summary

As a Spa Director at Marriott, you will be responsible for overseeing the day-to-day operations of the spa, including managing staff, coordinating services, and ensuring exceptional guest experiences. You will work closely with the management team to develop and implement strategies to drive revenue growth, improve guest satisfaction, and maintain a high level of quality in all spa services.

Key Responsibilities
  • Manage and supervise spa staff, including hiring, training, and evaluating employees.
  • Coordinate spa services, including salon, skin care, fitness, and wellness programs.
  • Develop and implement marketing strategies to promote spa services and drive revenue growth.
  • Monitor and manage spa budgets, including controlling expenses and ensuring profitability.
  • Ensure exceptional guest experiences by responding to guest feedback and concerns.
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field; 4 years of experience in spa operations, guest services, or related field.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field; 2 years of experience in spa operations, guest services, or related field.
Benefits

Marriott offers a competitive salary range of $100,000 to $136,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional development and advancement within the company.

Marriott is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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