Front Office Management Lead

3 days ago


Charleston, West Virginia, United States Holiday Inn Express Charleston Full time
Job Title: Front Office Manager

Overview:

Holiday Inn Express Charleston seeks an experienced Front Office Manager to oversee the day-to-day operations of our front office department.

Salary: $65,000 - $85,000 per year, commensurate with location and industry standards.

Responsibilities:

  • Supervise and train front office personnel to deliver exceptional customer service.
  • Maintain accurate records and reports, including cash handling and accounting procedures.
  • Manage the front desk, reservations, guest services, and telephone areas to ensure a smooth operation.
  • Prepare monthly reports and budget for the front office department.

Requirements:

  • Bachelor's degree in Hospitality or related field.
  • Ability to read, speak, write, and understand English fluently.
  • Minimum one year of hotel front desk supervisory experience with expertise in cash handling, accounting procedures, and administrative tasks.

Benefits:

We offer a comprehensive benefits package, including 401(k) with employer match, health, vision, dental, and paid time off. Our Daily Pay Option allows employees to access earned wages instantly, 24/7/365.



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