Product Specialist
5 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Product Specialist to join our team at McGrath Honda St. Charles. As a Product Specialist, you will be responsible for working with customers to identify their vehicle needs and providing them with a premium dealership experience.
Key Responsibilities:
- Customer Interaction: Approach and greet customers with a smile and positive attitude, build rapport, and determine their needs by listening and asking questions.
- Vehicle Selection: Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Product Knowledge: Explain product performance, features, functions, and benefits to prospects.
- Optional Equipment: Describe all optional equipment available for customer purchase.
- Presentation and Demonstration: Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
- Sales Process: Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
- Reporting and Communication: Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
- Customer Issues: Respond to and resolve customer issues related to orders and products.
- Professional Growth: Maintain ongoing professional growth and development by keeping abreast of product knowledge.
What We Offer:
- Earning Potential: Up to $100K annually
- Starting Salary: $18 an hour
- Professional Growth Opportunities: Within McGrath Honda St. Charles
- Benefits: Paid time off, 401K with company matching, competitive benefit package, employee inventory discounts, and 40-hour work week.
Requirements:
- Previous Experience: Previous dealership experience is not required.
- Collaboration and Learning: Willingness to collaborate and learn the business to succeed.
- Energy and Personality: Enthusiastic with high energy throughout the sales workday, outgoing with a friendly personality, especially while handling objections & negotiating pricing with outstanding communication skills.
- Flexibility: Ability to work flexible hours, including nights and Saturdays.
- Background Check: Submit to and successfully complete MVR.
- Driver's License: Valid driver's license with a good driving record.
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