Business Support Associate

5 days ago


Oconomowoc, Wisconsin, United States Forward Dental Full time
About the Role

We are seeking a highly skilled Business Support Associate to join our team at Forward Dental. This role will be responsible for managing front office duties, including greeting patients, answering phones, and communicating with insurance companies.

Responsibilities
  • Patient Experience: Create a great first impression of our team by greeting and welcoming patients as they enter the office.
  • Front Office Management: Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Scheduling and Records: Utilize Dentrix for patient scheduling and records.
  • Claims and Payments: File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
  • Accounts Receivable: Post insurance and patient payments and process accounts receivable.
  • Treatment Plan Fees: Review treatment plan fees and payment options with patients.
What You'll Gain
  • Competitive Benefits: Enjoy competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Professional Development: Take advantage of front-loaded education and training to develop your skills and potential.
  • Stable Career: Join a secure company with 20+ years of industry-leading experience and unlimited growth potential.
  • Daily Pay: Access on-demand Daily Pay.


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