Audit and Customer Service Specialist

3 weeks ago


Dallas, Texas, United States Azul Hospitality Full time

**Job Description:** We are seeking an experienced and skilled Audit and Customer Service Specialist to join our team at the Renaissance Saint Elm Dallas Downtown Hotel. The successful candidate will be responsible for performing audits to ensure the accuracy of financial transactions, as well as providing exceptional customer service to our guests.

">">**Responsibilities:**
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  • Perform regular audits to ensure the accuracy of financial transactions
  • Process guest registrations and checkouts, including handling payments and resolving any issues that may arise
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless hotel operations

**Requirements:**

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  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 2 years of experience in a customer service or audit role
  • Excellent communication and problem-solving skills
  • Ability to work accurately and efficiently in a fast-paced environment


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