Customer Experience Ambassador

2 days ago


Dallas, Texas, United States HALL Arts Hotel Full time

Estimated Salary: $45,000 - $55,000 per year

About Us

The HALL Arts Hotel is a vibrant and dynamic hotel that offers a unique blend of art, culture, and hospitality. We are committed to creating unforgettable experiences for our guests and strive to exceed their expectations at every turn.

We are currently seeking a highly skilled Front Desk Agent to join our team and contribute to our mission of delivering exceptional customer service.

Job Description
  • Greet guests and visitors in a warm and welcoming manner
  • Process guest registrations and check-outs efficiently and accurately
  • Respond to guest inquiries and provide information on hotel services and amenities
  • Resolve guest issues and respond to special requests
  • Maintain a high level of knowledge of the hotel's facilities and services
Requirements

To succeed in this role, you must have:

  • Excellent communication and interpersonal skills
  • A strong commitment to providing exceptional customer service
  • Ability to work effectively under pressure and multitask
  • Familiarity with computer systems and basic accounting skills
  • Prior experience in customer-facing roles is preferred


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