Admissions Call Center Representative

3 days ago


Phoenix, Arizona, United States Universal Technical Institute Full time
Unlock Your Potential as a Call Center Specialist

Elevate your career in the skilled trades by joining Universal Technical Institute (UTI) as a Call Center Specialist. We're seeking driven individuals to engage with prospective students, highlight the benefits of our programs, and motivate them to take the next step.

Key Responsibilities:
  • Engage with potential students through outbound calls and other communication channels, assess their eligibility and interest, and schedule personalized campus visits
  • Master the details of our education program offerings, campus locations, and admission standards to confidently promote them
  • Work efficiently from activity queues in Dynamics CRM, documenting interactions to ensure a streamlined process
  • Consistently meet daily, weekly, and monthly engagement and conversion targets
What We Offer:
  • $20/hr full-time with benefits
  • Hybrid work schedule (3 days in-office, 2 days remote) at a great office location in north Phoenix, close to shops and restaurants
  • FREE Tuition for you AND your Immediate Family at any of UTI's 16 campuses and programs
  • Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
Qualifications:
  • High school diploma or GED
  • Previous sales and call center experience a plus
  • Bilingual (English/Spanish) skills a plus


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