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Banking Call Center Representative
2 months ago
We are seeking a highly motivated and customer-focused Banking Call Center Agent to join our team at Randstad. As a Banking Call Center Agent, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced call center environment.
Key Responsibilities:- Handle inbound calls from customers regarding their credit card profiles, payments, and account balances.
- Provide quality customer service while resolving customer complaints and inquiries.
- Transfer escalated calls to another department as needed.
- Work weekends as part of a permanent schedule with one day off per week.
- 2 years of experience in a call center environment.
- High school diploma or equivalent.
- Basic computer skills and knowledge of banking operations.
- A competitive hourly rate of $20.
- A comprehensive benefits package, including health insurance and a 401K contribution.
- A dynamic and supportive work environment.
Randstad is an equal opportunity employer and welcomes applicants from diverse backgrounds. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.