Customer Service Ambassador
7 days ago
We are seeking a highly skilled and motivated Customer Service Ambassador to join our team at EZCORP. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and driving business growth.
About EZCORPAt EZCORP, we believe that careers should be built, not just jobs. Our company culture values innovation, teamwork, and a commitment to excellence. We are dedicated to providing our customers with an unparalleled shopping experience, and we rely on talented individuals like you to make this happen.
The estimated salary for this position is $42,000 - $55,000 per year, based on location and experience. With opportunities for advancement and professional development, this role offers a dynamic and rewarding career path for the right candidate.
Job DescriptionAs a Customer Service Ambassador, your primary responsibilities will include:
- Greeting customers and providing personalized assistance
- Processing sales, loans, and extensions
- Performing opening and closing store duties
You will also have the opportunity to participate in our comprehensive training program, which includes a 5-week paid training program and ongoing coaching and support.
Requirements and QualificationsTo be successful in this role, you will need to possess the following skills and qualifications:
- A high school diploma or equivalent
- Previous customer service or retail experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Able to pass a criminal background check and drug test
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics (a plus)
- Sales background (a plus)
- Bilingual (a plus)
We offer a competitive benefits package, including:
- Free health insurance
- Competitive wages
- Monthly uncapped bonus potential paid on store and individual performance
- Great working hours
- 401(k) with company match
- Generous paid time off
- Holiday pay
- Store discount
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