Fitness Services Ambassador

5 days ago


Tucson, Arizona, United States Planet Fitness - PFNoCritics Full time
Job Summary

The Fitness Services Ambassador will create a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Greet members, prospective members, and guests with a friendly demeanor, providing assistance as needed. Handle all front desk activities, including answering phones in a friendly manner, checking members into the system, new member sign-up, and taking prospective members on tours.

Facilitate updates to members' accounts and respond to member questions and concerns in a timely and professional manner.

Maintain the neatness and cleanliness of the club, ensuring a welcoming environment for all members.

Qualifications:

  • Customer service background preferred
  • Basic computer proficiency
  • Passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability are a must
  • Exceptional customer service skills; able to interact positively and professionally with members and co-workers
  • Strong listening skills with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions
  • High School diploma/GED equivalent required
  • Must be 18 years of age or older

Physical Demands:

  • Continual standing and walking during shift
  • Continual talking in person or on the phone during shift
  • Must be able to occasionally lift up to 50lbs

About Us:

Planet Fitness, Inc. (NYSE:PLNT) revolutionized the fitness industry with over 1,000 locations in 47 states, Puerto Rico, and Canada. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

We're aggressively expanding and seeking talented individuals to help us conquer Gymtimidation everywhere.



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