Fitness Services Ambassador
5 days ago
The Fitness Services Ambassador will create a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.
Greet members, prospective members, and guests with a friendly demeanor, providing assistance as needed. Handle all front desk activities, including answering phones in a friendly manner, checking members into the system, new member sign-up, and taking prospective members on tours.
Facilitate updates to members' accounts and respond to member questions and concerns in a timely and professional manner.
Maintain the neatness and cleanliness of the club, ensuring a welcoming environment for all members.
Qualifications:
- Customer service background preferred
- Basic computer proficiency
- Passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability are a must
- Exceptional customer service skills; able to interact positively and professionally with members and co-workers
- Strong listening skills with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions
- High School diploma/GED equivalent required
- Must be 18 years of age or older
Physical Demands:
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Must be able to occasionally lift up to 50lbs
About Us:
Planet Fitness, Inc. (NYSE:PLNT) revolutionized the fitness industry with over 1,000 locations in 47 states, Puerto Rico, and Canada. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
We're aggressively expanding and seeking talented individuals to help us conquer Gymtimidation everywhere.
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