Membership and Customer Service Representative
7 days ago
Key Responsibilities:
- Greet members and guests with enthusiasm and knowledge, setting the tone for a positive studio experience.
- Work at the front desk, handling phone calls, member inquiries, and providing exceptional customer service.
- Present and sell membership options based on coach recommendations, ensuring members achieve their fitness goals.
- Provide studio tours, showcasing the facilities and services offered by Orangetheory.
- Address member concerns in a professional and empathetic manner, resolving issues promptly and fairly.
About Orangetheory:
Orangetheory is a leading fitness studio chain dedicated to helping members achieve their wellness goals through high-intensity interval training and personalized coaching.
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