New Home Orientation Specialist

2 weeks ago


Charlotte, North Carolina, United States ProHome Full time
{"title": "Homeowner Support Representative", "content": "Job Summary

We are seeking a highly skilled and detail-oriented Homeowner Support Representative to join our team at ProHome. As a key member of our warranty management team, you will be responsible for conducting homeowner orientations, walk-throughs, and documenting potential construction issues. This part-time role requires travel in East Charlotte, NC and the surrounding area.

Key Responsibilities
  • Conduct homeowner orientations and walk-throughs to ensure a smooth transition for new homeowners.
  • Document any potential construction issues and communicate with homeowners and subcontractors as needed.
  • Provide exceptional customer service and maintain a professional demeanor at all times.
  • Travel to various locations in East Charlotte, NC and the surrounding area to conduct orientations and walk-throughs.
Requirements
  • Strong verbal and written communication skills.
  • High-level efficiency with iPad, Microsoft Office, PDF Expert & Adobe PDF required.
  • Deadline and detail oriented.
  • Valid driver's license and clean driving record.
What We Offer
  • $25 hourly pay.
  • Paid training and professional development opportunities.
  • Potential to earn $250 quarterly bonuses based on performance.

We are committed to providing a positive and supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}



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