Fitness Center Associate

1 week ago


New Windsor, New York, United States Planet Fitness Full time
About the Overnight Front Desk Associate Role

We are seeking a highly motivated and customer-focused Overnight Front Desk Associate to join our team at Planet Fitness. As a key member of our club staff, you will be responsible for providing exceptional service to our members, guests, and fellow team members, while ensuring a safe and welcoming environment for everyone.

Responsibilities
  • Greet members and guests, assist with questions and concerns, and promote our Judgement Free Zone.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership-related functions, such as sign-ups, updates, and cancellations.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regularly clean and sanitize equipment, facilities, and communal spaces.
  • Ensure restrooms are clean, stocked, and clutter-free.
  • Perform a comprehensive walk of the club area, addressing safety and cleanliness concerns.
Requirements
  • 6-12 months of customer service experience preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified (training provided by Planet Fitness).
  • Basic computer proficiency.
Benefits
  • Competitive hourly pay range: $15.00 to $16.00.
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, and more.


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