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Fitness Ambassador

2 months ago


New York, New York, United States Orangetheory Fitness Full time
About the Role

We are seeking a highly motivated and charismatic individual to join our team as a Sales and Service Associate at Orangetheory Fitness. As a key member of our studio team, you will be responsible for delivering exceptional customer service, promoting our fitness programs, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members and guests, ensuring a positive and welcoming experience in our studio.
  • Develop and maintain relationships with existing members, identifying opportunities to upsell and cross-sell our services.
  • Conduct studio tours and introduce our fitness programs to prospective members, highlighting the benefits and unique features of Orangetheory Fitness.
  • Work closely with our trainers to guide new members through their first workout, ensuring a seamless and enjoyable experience.
  • Meet and exceed sales targets, driving revenue growth and contributing to the success of our studio.
  • Participate in marketing and outreach events, promoting our brand and services to the local community.
  • Maintain a clean and organized studio environment, ensuring a safe and healthy space for our members.
Requirements
  • Passion for fitness and wellness, with a strong desire to help others achieve their health and fitness goals.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Proven sales and customer service experience, with a track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including mornings, evenings, and weekends.
About Orangetheory Fitness

Orangetheory Fitness is a science-based, full-body workout that uses technology to measure performance and provide a personalized experience. Our 60-minute classes are led by highly trained and certified coaches, who guide members through a variety of exercises and intensity levels to achieve maximum results. With a focus on community and accountability, our studio provides a supportive and motivating environment for members to achieve their fitness goals.

We are committed to creating a diverse and inclusive environment, where everyone feels welcome and valued. If you are passionate about fitness, customer service, and sales, and are looking for a challenging and rewarding role, we encourage you to apply.