Senior Relationship Strategist
1 day ago
PNC Financial Services Group is seeking a highly skilled and experienced professional to fill the role of Senior Relationship Strategist. As a key member of our team, you will be responsible for leading and supporting client management activities, developing and executing relationship management plans, and ensuring exceptional client experiences.
Key Responsibilities- Client Relationship Management
- Lead or support client management activities with clients and prospective clients.
- Develop and execute relationship management plans to acquire and retain clients.
- Ensure ongoing exceptional client experiences.
- Business Development
- Coordinate with team members to determine action plans through thorough discovery of client needs.
- Review needs assessments with clients to determine changes.
- Have a working knowledge of all business segment capabilities and offerings.
- Risk Management
- Manage risk through appropriate client selection.
- Ensure that service delivery is consistent with fees being charged.
- Work with risk partners to escalate client concerns and bring about quick resolution.
- Administrative Tasks
- Maintain timely, accurate, and complete sales/client relationship management administration tasks.
- Ensure the execution of team processes, such as pre-call planning, post-call debriefs, and relationship reviews.
- Education
- University/college degree required.
- Higher-level education, such as a Master's degree or PhD, is desirable.
- Experience
- Industry-relevant experience of 8+ years is typically required.
- Specific certifications may be required.
- Skills
- Book of business management.
- Client relations and customer engagement.
- Decision-making and financial analysis.
- Sales and business development.
PNC Financial Services Group offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
In addition, PNC Financial Services Group generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.
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