Help Desk Professional
2 weeks ago
This is an exciting opportunity for a highly skilled and customer-centric Help Desk Professional to join our dynamic team. As a Help Desk Professional, you will play a crucial role in delivering exceptional service to our customers and resolving their technical issues in a prompt and professional manner.
Key Responsibilities- Provide first-level support to customers via phone, email, and chat.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to resolve complex technical issues.
- Analyze customer feedback and use it to improve our services.
- High school diploma or equivalent required; degree in computer science or a related field preferred.
- At least 2 years of experience in help desk or technical support.
- Exceptional communication and problem-solving skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
- A competitive salary of $32,000 - $42,000 per year.
- A comprehensive benefits package including health insurance, dental insurance, and vision insurance.
- A generous paid time off policy.
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Help Desk Support Specialist
2 weeks ago
Charleston, West Virginia, United States Find Great People | FGP Full timeAbout Our Company:We are a dynamic architecture and design firm that creates transformative spaces. We're looking for a proactive Help Desk Analyst to provide essential IT support, ensuring our team's technology runs smoothly across multiple offices.**Key Responsibilities:**Act as the primary contact for hardware, software, and network troubleshooting,...
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Help Desk Support Specialist
4 weeks ago
Charleston, West Virginia, United States TEKsystems Full timeJob DescriptionTEKsystems is seeking an experienced Help Desk Technician to join our team. This role requires strong technical skills and excellent customer service abilities.Key Responsibilities:Provide technical support for Windows 10 operating systemAssist with troubleshooting and resolving technical issuesDocument technical issues and resolutions in the...
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Help Desk Team Member
4 weeks ago
Charleston, West Virginia, United States TEKsystems Full timeAbout the RoleTEKsystems is seeking skilled Help Desk Technicians to join our current team for a 3-4 month project. As a key member of our help desk team, you will be responsible for initial troubleshooting and providing top-notch customer service.Key ResponsibilitiesTroubleshoot technical issues via phone, email, or chatProvide accurate and timely...
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IT Service Desk Technician
4 weeks ago
Charleston, West Virginia, United States Talon Professional Services Full timeAbout Us: At Talon Professional Services, we are seeking a skilled IT Service Desk Technician to join our team. Our client is located in a great city with easy access to shops and restaurants.Salary: $60,000 - $80,000 per year.Job Description:Provide technical support to employees and clients via phone, email, and remote desktop sessions.Resolve hardware and...
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Front Desk Professional
2 weeks ago
Charleston, West Virginia, United States Marriott North Charleston Full time**Job Title:** Front Desk Professional**Location:** Marriott North CharlestonWe are seeking a highly motivated and customer-focused Front Desk Professional to join our team at Marriott North Charleston. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring their stay with us is...
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Front Desk Hospitality Professional
4 weeks ago
Charleston, West Virginia, United States VP Management Full timeJob OverviewThe Front Desk Associate plays a pivotal role in creating memorable guest experiences at Hampton Inn-Downtown. As the first point of contact, this individual is responsible for providing exceptional customer service, managing front desk operations, and maintaining a clean and organized environment.Key ResponsibilitiesGreet and welcome guests,...
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Service Desk Representative
2 days ago
Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full timeService Desk RoleWe are seeking a skilled Service Desk Representative to join our team at Dodrill Comfort & Energy Solutions. This is an exciting opportunity for individuals who possess strong technical skills and a passion for delivering exceptional customer experiences.About the Role:This position involves handling customer inquiries, troubleshooting...
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Front Desk Representative
4 days ago
Charleston, West Virginia, United States Infinity Hotels Full timeJob Title: Front Desk RepresentativeAbout Infinity Hotels:We are a reputable hospitality company seeking a professional Front Desk staff to join our team in West Virginia. As a Front Desk representative, you will be responsible for providing exceptional customer service to our guests and ensuring their satisfaction throughout their...
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Front Desk Associate
4 weeks ago
Charleston, West Virginia, United States Urban Nirvana Spa & Salon Full timeFront Desk Associate Job DescriptionAt Urban Nirvana Spa & Salon, we're looking for an exceptional Front Desk Associate to join our team. As a key member of our front desk team, you'll provide a warm and welcoming experience for our clients and guests.Your responsibilities will include:Greeting clients and guests, and directing them to our servicesManaging...
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Hotel Front Desk Clerk
6 days ago
Charleston, West Virginia, United States Bluegreen Vacations - Bluegreen Corporation Full timeJob Title: Hotel Front Desk ClerkBluegreen Vacations - Bluegreen Corporation is seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team. As a Hotel Front Desk Clerk, you will be responsible for ensuring that all guest needs are met and that the front desk runs smoothly.Compensation: $15/hourJob Description:In this role, you will be...
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Medical Assistant Front Desk Coordinator
3 days ago
Charleston, West Virginia, United States W M Woodward MD PA Full timeJob OverviewWe are seeking a highly skilled Medical Assistant Front Desk Coordinator to join our Radiology Department at W M Woodward MD PA. As a key member of our team, you will provide exceptional patient care and administrative support in a fast-paced environment.Salary and BenefitsThe estimated salary for this position is $45,000 - $55,000 per year,...
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Front Desk Coordinator
4 weeks ago
Charleston, West Virginia, United States Roper St. Francis Full timeWe are seeking a highly skilled Front Desk Coordinator to join our team at Roper St. Francis Healthcare. As a key member of our revenue cycle department, you will play a critical role in ensuring seamless patient registration and billing processes.About the JobThis is a full-time opportunity to join our team as a Front Desk Coordinator. In this role, you...
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Front Desk Associate Manager
3 weeks ago
Charleston, West Virginia, United States Urban Nirvana Spa & Salon Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Urban Nirvana Spa & Salon.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a clean and organized workspace.Key Responsibilities:Greet clients and direct them...
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Front Desk Hospitality Specialist
2 weeks ago
Charleston, West Virginia, United States Marriott Charleston Full timeAbout the RoleThe Front Desk Hospitality Specialist is a critical position that requires excellent communication skills, attention to detail, and the ability to work well under pressure. You will be responsible for registering guests, handling room assignments, and responding to guest requests in a timely and professional manner.
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Service Desk Representative
16 hours ago
Charleston, West Virginia, United States Brookfield Properties Full timeBrookfield Properties is seeking a skilled Service Desk Representative to join our team. As a representative, you will be the primary point of contact for customers requiring assistance with service-related matters.Your key responsibilities will include:Fielding customer calls, emails, and chat requests in a professional and courteous mannerAccurately...
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Front Desk Associate
2 weeks ago
Charleston, West Virginia, United States Marriott Charleston Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Marriott Charleston. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences, handling room assignments, and responding to guest inquiries in a timely and professional manner.Key Skills and...
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Front Desk Coordinator Lead
4 weeks ago
Charleston, West Virginia, United States The Saturn Group, LLC Full timeJob OpportunityWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at The Saturn Group, LLC in Charleston, SC.CompensationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, paid...
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Front Desk Operations Specialist
2 weeks ago
Charleston, West Virginia, United States Aimbridge Hospitality Full timeAre you looking for a challenging and rewarding career opportunity? Aimbridge Hospitality has an exciting opening for a Front Desk Operations Specialist!In this role, you will be responsible for preparing and processing night audit reports, responding to guest inquiries, and resolving any issues that may arise during the night shift.You will also be...
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Help Desk Specialist Lead
6 days ago
Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full timeAbout the RoleThis Customer Service Representative Dispatcher position requires excellent communication and problem-solving skills to provide top-notch support to our customers.Key ResponsibilitiesHandle customer inquiries and complaints via phone, email, and chatProvide detailed product information and troubleshooting assistanceDocument all customer...
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Front Desk Support Specialist
2 days ago
Charleston, West Virginia, United States Grit Box Fitness Charleston Llc Full timeAbout UsGrit Box Fitness Studios in Charleston aims to empower professionals to lead healthier lifestyles. Our Front Desk Associate is a crucial part of this mission, providing a warm welcome and exceptional service to our members and guests.Job Requirements High school diploma or equivalent required Previous experience in a gym or studio environment...