Help Desk Specialist Lead

1 week ago


Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full time
About the Role

This Customer Service Representative Dispatcher position requires excellent communication and problem-solving skills to provide top-notch support to our customers.

Key Responsibilities
  • Handle customer inquiries and complaints via phone, email, and chat
  • Provide detailed product information and troubleshooting assistance
  • Document all customer interactions and updates in our CRM system
  • Maintain accurate and up-to-date knowledge base of products and services
Requirements
  • 1-2 years of experience in customer service or a related field
  • Bachelor's degree in Communications, Business, or a related field
  • Proficiency in CRM software and Microsoft Office
Salary Range

The estimated salary for this role is $52,000 - $72,000 per year, depending on experience.



  • Charleston, West Virginia, United States Find Great People | FGP Full time

    About Our Company:We are a dynamic architecture and design firm that creates transformative spaces. We're looking for a proactive Help Desk Analyst to provide essential IT support, ensuring our team's technology runs smoothly across multiple offices.**Key Responsibilities:**Act as the primary contact for hardware, software, and network troubleshooting,...


  • Charleston, West Virginia, United States Mr Handyman Full time

    About the RoleThis is an exciting opportunity for a highly skilled and customer-centric Help Desk Professional to join our dynamic team. As a Help Desk Professional, you will play a crucial role in delivering exceptional service to our customers and resolving their technical issues in a prompt and professional manner.Key ResponsibilitiesProvide first-level...

  • Help Desk Team Member

    4 weeks ago


    Charleston, West Virginia, United States TEKsystems Full time

    About the RoleTEKsystems is seeking skilled Help Desk Technicians to join our current team for a 3-4 month project. As a key member of our help desk team, you will be responsible for initial troubleshooting and providing top-notch customer service.Key ResponsibilitiesTroubleshoot technical issues via phone, email, or chatProvide accurate and timely...


  • Charleston, West Virginia, United States TEKsystems Full time

    Job DescriptionTEKsystems is seeking an experienced Help Desk Technician to join our team. This role requires strong technical skills and excellent customer service abilities.Key Responsibilities:Provide technical support for Windows 10 operating systemAssist with troubleshooting and resolving technical issuesDocument technical issues and resolutions in the...


  • Charleston, West Virginia, United States LEAD Staffing Full time

    Job OverviewWe are seeking a skilled Pipefitter and HVAC Specialist to join our team at LEAD Staffing. This is an exciting opportunity for a motivated individual to work on a variety of projects, utilizing their expertise in pipe installation, welding, and system maintenance.


  • Charleston, West Virginia, United States College of Charleston Full time

    Job Title: IT Service Desk Team Lead (2nd Shift)We are looking for an experienced IT Service Desk Team Lead to lead a team of technical support specialists who provide expert-level support to the College of Charleston campus community.About the Role:Leverages strategic thinking to drive operational excellence during evening and weekend hoursCollaborates...


  • Charleston, West Virginia, United States LEAD Staffing Full time

    About the JobWe are seeking an experienced Lead Pipefitter and HVAC Specialist to join our team. This is a fantastic opportunity to work on a wide range of projects, from new construction to renovation and maintenance.Salary and BenefitsThe estimated salary for this position is $25-$35 per hour, depending on experience. Additionally, we offer a comprehensive...


  • Charleston, West Virginia, United States Holiday Inn Express Charleston Full time

    Job Description: Hotel Front Desk Supervisor LeadWe are looking for a seasoned and results-driven Hotel Front Desk Supervisor Lead to join our team at Holiday Inn Express Charleston. As a key player in our front desk operations, you will oversee the management of front office personnel, ensuring that guests receive exceptional service and support throughout...


  • Charleston, West Virginia, United States Marriott Charleston Full time

    About the RoleThe Front Desk Hospitality Specialist is a critical position that requires excellent communication skills, attention to detail, and the ability to work well under pressure. You will be responsible for registering guests, handling room assignments, and responding to guest requests in a timely and professional manner.


  • Charleston, West Virginia, United States Aimbridge Hospitality Full time

    Are you looking for a challenging and rewarding career opportunity? Aimbridge Hospitality has an exciting opening for a Front Desk Operations Specialist!In this role, you will be responsible for preparing and processing night audit reports, responding to guest inquiries, and resolving any issues that may arise during the night shift.You will also be...


  • Charleston, West Virginia, United States LEAD Staffing Full time

    Job OverviewWe are seeking a highly skilled Master Plumber Specialist to join our team at LEAD Staffing. As a leading staffing and recruiting partner, we connect talented professionals with exciting opportunities in dynamic industries.The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. Benefits include an outstanding...


  • Charleston, West Virginia, United States The Saturn Group, LLC Full time

    Job OpportunityWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at The Saturn Group, LLC in Charleston, SC.CompensationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, paid...


  • Charleston, West Virginia, United States Grit Box Fitness Charleston Llc Full time

    About UsGrit Box Fitness Studios in Charleston aims to empower professionals to lead healthier lifestyles. Our Front Desk Associate is a crucial part of this mission, providing a warm welcome and exceptional service to our members and guests.Job Requirements High school diploma or equivalent required Previous experience in a gym or studio environment...


  • Charleston, West Virginia, United States LEAD Staffing Full time

    Job OverviewWe are seeking a highly skilled Master Plumber Specialist to join our team at LEAD Staffing. As a key member of our plumbing services team, you will be responsible for installing, repairing, and maintaining plumbing systems in commercial settings.Compensation and BenefitsThe estimated salary for this position is $25-$38 per hour, with the...

  • IT Support Specialist

    2 weeks ago


    Charleston, West Virginia, United States TEKsystems Full time

    Job OverviewWe are seeking an IT Support Specialist to join our team at TEKsystems. This is an entry-level position that requires minimal experience in IT, making it ideal for recent graduates or individuals looking to start a career in technical support.The selected candidate will work as part of a 9-member help desk team, assisting with a 3-4 month project...


  • Charleston, West Virginia, United States TEKsystems Full time

    Job SummaryWe are seeking a Technical Support Specialist to join our team at TEKsystems, providing entry-level help desk support on a short-term project basis. This role is perfect for an individual looking to start their career in IT and gain valuable experience in a dynamic environment.


  • Charleston, West Virginia, United States Grit Box Fitness Charleston Llc Full time

    Are you a motivated and detail-oriented individual looking for a challenging role in a dynamic fitness studio?We are seeking a Front Desk Associate to join our team at Grit Box Fitness Charleston LLC.In this role, you will be responsible for providing exceptional customer service, managing day-to-day operations, and maintaining a clean and organized...


  • Charleston, West Virginia, United States The Saturn Group, LLC Full time

    As a Front Desk Coordinator with The Saturn Group, LLC in Charleston, SC, you will play a vital role in ensuring seamless patient experiences and administrative tasks. This exciting opportunity allows you to thrive in a patient-centered environment, excel in administrative duties, and bring energy and enthusiasm to the team.Key Responsibilities:Patient...


  • Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full time

    Service Desk RoleWe are seeking a skilled Service Desk Representative to join our team at Dodrill Comfort & Energy Solutions. This is an exciting opportunity for individuals who possess strong technical skills and a passion for delivering exceptional customer experiences.About the Role:This position involves handling customer inquiries, troubleshooting...

  • Plumbing Specialist

    1 week ago


    Charleston, West Virginia, United States LEAD Staffing Full time

    About the RoleWe are seeking a highly skilled Plumbing Specialist to join our team. As a key member of our commercial plumbing crew, you will be responsible for installing, maintaining, and repairing piping systems in various commercial settings.Key Responsibilities:Analyze building plans and drawings to determine installation requirementsInspect structures...