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1 month ago

Coldwater MI, United States The UPS Store # Full time

The UPS Store # is seeking a highly skilled and customer-focused Sales and Customer Service Associate to join our team. As a Sales and Customer Service Associate, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.

You will expertly advise our valued customers by providing accurate information on our array of products and services, and exhibit confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

Responsibilities include delivering outstanding customer service to walk-in customers and telephone inquiries, practicing good listening skills, taking ownership of customer shipping needs, and operating equipment and software in an expert fashion.

Qualifications include a high school diploma or GED, strong computer skills, outstanding phone skills, and the ability to lift 50+ pounds.

This is a part-time position requiring 25-30 hours per week for a 6-day work week, starting at $13/hour.