Customer Service Representative
4 days ago
Job Summary:
As a Customer Service Representative at Northern Screen Printing & Embroidery, you will be responsible for providing exceptional customer service and sales support. Your primary goal will be to ensure customer satisfaction by greeting customers, taking orders, and processing payments efficiently.
Key Responsibilities:
• Greet customers and take orders in a friendly and professional manner.
• Process payments, order forms, and online orders accurately and efficiently.
• Assist customers with their queries and provide solutions quickly.
• Possess excellent product knowledge to inform and increase sales.
• Follow up on orders to prevent delay and frustration.
• Update product inventory, ongoing orders, and put orders together as needed.
Requirements:
• Knowledge and use of a cash register.
• Excellent interpersonal and communication skills.
• Good personal appearance.
• Conflict management skills preferred.
• Entry or experienced levels welcomed, on-the-job training provided.
• Part-time or full-time, depending on skills and schedule availability.
• Pay - Hourly
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