Hotel Maintenance Associate

4 weeks ago


Prattville, Alabama, United States Tru by Hilton Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Houseman to join our team at Tru by Hilton. As a Houseman, you will be responsible for maintaining the cleanliness and organization of our hotel's common areas, including the lobby, public restrooms, breakfast area, elevators, pool, guest hallways, fitness center, employee break room, and all meeting rooms.

Key Responsibilities:

  • Provide exceptional customer service to guests by anticipating their needs and responding promptly to their inquiries.
  • Clean and maintain common areas, including glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, break rooms, and other areas as assigned.
  • Ensure that all areas are clean and well-maintained, adhering to hotel standards and brand guidelines.
  • Assist guests with their needs, such as providing directions, answering questions, and resolving any issues that may arise.
  • Perform other tasks as necessary to meet or exceed guest satisfaction.

Requirements:

  • High school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience preferred).
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to follow directions and work independently.
  • Physical ability to walk, bend, and stand for long periods of time.
  • Ability to lift up to 40 lbs.
  • Dependability and flexibility to work varied schedules.

Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package, including health insurance, vacation time, and quarterly bonuses. We are an Equal Opportunity/Affirmation Action employer and welcome applications from qualified candidates.



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