Bartender - SweetFire (Part-Time) - Hospitality Professional

4 days ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time
Job Summary

The Bartender is a key member of the La Cantera Resort and Spa team, responsible for providing exceptional service to guests while maintaining a commitment to customer satisfaction. As a Bartender, you will be responsible for mixing and serving drinks to guests, ensuring legal age limits for all alcohol consumption, and maintaining the La Cantera Resort and Spa Standards.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Mixes ingredients to prepare cocktails and other beverages according to recipe.
• Maintains cleanliness of walk-ins and reach-ins.
• Adheres to all La Cantera Resort and Spa policies.
• Ensures cleanliness of bar and glassware.
• Takes food and beverages orders, using POS system to ring items in.
• Ensures opening, ongoing and closing side work is complete and signed off by a manager on duty.
• Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change.
• Ensures end of shift bank is balanced with appropriate procedures followed in daily drop.
• Obtains credit cards to begin tabs.
• Must ensure bookkeeping and proper payment is received.
• Maintains season liquor, beer and wine pars.
• Responsible for daily requisition completion.
• Properly reports tips and hours at the end of each shift using the proper documents for recording.
• Ensures supplies/ingredients are properly stocked before, during and after shift.
• Checks identification to verify age requirements for alcohol purchase/consumption.
• Offers menu advise and suggestions to guests.
• Assists the restaurant team as needed.
• Maintains a strong knowledge of beverage trends.
• Attends monthly mandatory department meeting and appropriate resort and division meetings.
• Resolves guest issues promptly and with great care and effectiveness.
• Provides general resort information for guests.
• Offers warm and sincere welcome/farewell for all guests of La Cantera Resort and Spa.

Requirements

• High school education required.
• At least one year resort server experience preferred.
• At least one year food & beverage experience preferred.
• At least six months experience with POS systems preferred.
• At least one year bartending experience preferred.
• At least one year of customer service experience required.
• Prior hospitality experience preferred.
• Current Food Handler Certification & TABC.
• Must be at least 21 years of age.

Working Conditions

This position requires standing for long periods, lifting up to 25 pounds, and working in a fast-paced environment. The Bartender must be able to work a variety of shifts, including evenings, weekends, and holidays.

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