Account Manager

2 weeks ago


Oakland, California, United States Patrick Gray - State Farm Agent Full time
Account Manager

As a key member of the Patrick Gray - State Farm Agent team, the Account Manager plays a vital role in driving business growth and delivering exceptional customer experiences. This role requires a strong ability to build and maintain customer relationships, identify opportunities for upselling and cross-selling, and provide tailored solutions to meet the unique needs of each customer.

Key Responsibilities:
  • Establish and maintain strong relationships with existing customers, ensuring their needs are met and exceeded.
  • Identify and pursue new business opportunities, leveraging the team's expertise and resources to drive growth.
  • Develop and implement targeted marketing strategies to promote relevant products and services to customers.
  • Provide exceptional customer service, responding promptly to inquiries and resolving issues in a timely and professional manner.
Requirements:
  • Proven experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
Benefits:
  • Paid time off and holidays.
  • Competitive salary and commission/bonus structure.
  • Health benefits and opportunities for growth and advancement.

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