ServiceNow Architect at St. Jude Children's Research Hospital

2 weeks ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Job Title: ServiceNow Architect

St. Jude Children's Research Hospital is seeking a highly skilled ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for designing, implementing, and delivering transformative solutions built on the ServiceNow platform.

About the Role:
  • Develop relationships with key stakeholders to facilitate effective collaboration
  • Research and understand the business context of the challenge and the details of the challenge itself
  • Design solutions leveraging the ServiceNow platform that address the needs of the business, provide a high-quality user experience, adhere to ServiceNow design leading practices, and fit appropriately within the larger technology architecture at St. Jude
  • Implement designed solutions in partnership with development resources by leveraging technical ServiceNow platform expertise and an understanding of ServiceNow development leading practices
  • Deliver built designs into the production environment in partnership with administration resources to see solutions through to completion

A deep understanding of the ServiceNow platform, technical capability, and a strong familiarity with ServiceNow leading practices are key to the success of the architect.

Requirements:
  • Minimum requirement: 5+ progressive years of IT experience including systems programming and development
  • Proven history of owning and independently designing, building, and delivering complex technology solutions built on the ServiceNow platform in alignment with leading practices
  • Proven history of simplifying complex challenges and understanding of when a solution merits complex architecture
  • Proven history of effectively communicating with diverse audiences across management levels within and outside of IT

Experience in both healthcare and non-healthcare environments a plus. ServiceNow certification a plus. Advanced experience in system architecture and design. Experience in programming with querying languages (e.g., GlideRecord API). Advanced experience in application troubleshooting/debugging. Advanced experience in SDLC methodologies (e.g. Agile, Waterfall, CI/CD). Advanced experience providing technical guidance and mentorship within Systems Programming & Development. Proven performance in earlier role/comparable role.

Compensation:

A reasonable estimate of the current salary range is $114,400 - $216,320 per year for the role of ServiceNow Architect.

Benefits:

St. Jude Children's Research Hospital offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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