ServiceNow Architect

About St. Jude Children's Research Hospital

St. Jude Children's Research Hospital is a world-renowned pediatric cancer research and treatment center. Our mission is to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. We are committed to ensuring that no child dies in the dawn of life.

Job Overview

We are seeking a highly skilled ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for designing, implementing, and delivering transformative solutions built on the ServiceNow platform. You will work closely with our program leadership, stakeholders, and technical teams to identify business challenges and develop innovative solutions that address them.

Key Responsibilities

• Design and implement ServiceNow solutions that address critical business challenges
• Develop relationships with key stakeholders to facilitate effective collaboration
• Research and understand the business context of challenges and the details of the challenges themselves
• Implement designed solutions in partnership with development resources
• Deliver built designs into the production environment in partnership with administration resources

Requirements

• Bachelor's degree in computer science, data science, information science, business, or related field
• Minimum 8+ years of IT experience preferably in systems programming and development across multiple application tiers
• Proven history of owning and independently designing, building, and delivering complex technology solutions built on the ServiceNow platform
• Proven history of simplifying complex challenges and understanding of when a solution merits complex architecture
• Proven history of effectively communicating with diverse audiences across management levels within and outside of IT

Preferred Qualifications

• Master's degree in computer science, data science, information science, business, or related field
• ServiceNow certification
• Experience in both healthcare and non-healthcare environments
• Significant experience and expertise in system architecture and design
• Significant experience and expertise in application troubleshooting/debugging
• Experience in programming with querying languages (e.g., GlideRecord API)
• Experience in SDLC methodologies (e.g., Agile, Waterfall, CI/CD)

Compensation

A reasonable estimate of the current salary range for this role is $125,840 - $238,160 per year.

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital is committed to diversity, equity and inclusion. We strive to ensure that our culture, leadership approaches and talent processes are equitable and culturally responsive.

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