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Senior Account Director

2 months ago

Las Vegas, Nevada, United States Lumen Technologies Full time
About Lumen

Lumen Technologies is a leading provider of digital infrastructure solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by empowering organizations to thrive in a rapidly changing world.

The Role

We are seeking a highly skilled Senior Account Director to join our team. As a key member of our sales organization, you will be responsible for developing new sales opportunities, providing product solutions, and ensuring customer satisfaction. Your primary focus will be on Edge Compute, Streaming Media, and Cloud Solutions, driving revenue growth and expanding our presence in the market.

Main Responsibilities
  • Hunt Edge Compute, Streaming Media, and Cloud Solutions opportunities based on selected industrial use cases at targeted Lumen customers and new accounts.
  • Engage with customers' business and operational management, as well as existing ecosystem of vendors and integrators, to position the benefits of Lumen's Edge infrastructure.
  • Co-sell solutions with selected partners to win Edge/Streaming/Media business.
  • Actively communicate with Edge Product group to specify priorities and request support on deals.
  • Drive the sales process with rigor and discipline using Salesforce as the primary tool.
  • Develop sales in the designated target market(s) by identifying new sales opportunities through cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
  • Develop and manage relationships with acquired and/or existing customers to attain additional business and retain existing revenue.
  • Learn and develop further knowledge of new technologies and selling points, including enhancing expertise in the company's entire product suite.
  • Provide comprehensive account plans and strategies to win new business from new and/or existing accounts.
  • Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
What We Look For in a Candidate
  • 5+ years of industry-specific sales experience in Cloud Solutions, Streaming Media, and Edge Compute.
  • Attention to detail and good organizational capabilities; understanding of the telecom industry's competitive landscape.
  • Ability to prioritize with good time management skills; self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
  • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in closing sales.
  • Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint.
  • Requires at least 50% or more of time conducting sales activities outside of the office.
  • Understanding of basic Edge/Cloud architecture, SaaS, and Streaming Media delivery technologies.
  • Ability to converse with business and operations managers about MES, IoT, Analytics, and Augmented Reality and the application of Lumen solutions to shop floor problems.
  • Proficient selling with traditional Microsoft products and social media technologies in person, over the web, and via phone.
  • Communication skills to work with existing account managers, break into new accounts, educate customer and partner stakeholders, and build relationships with sponsors.