Care Coordinator

17 hours ago


Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Job Title: Care Coordinator

Parkland Health and Hospital System (PHHS) is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the health and well-being of individuals and communities entrusted to our care.

Job Summary

The Care Coordinator will be responsible for establishing and maintaining an efficient, cost-effective care management process. This includes determining patient financial and medical eligibility, medical necessity, and developing individual patient plans of care. The Care Coordinator will also communicate these plans to patients, families, and Parkland staff to ensure quality patient care throughout the healthcare continuum and compliance with program/Parkland policies and procedures.

Responsibilities
  1. Conducts assessment of patients on assigned Care Coordination team to develop a case management plan of care. Gathers information from patient, physicians, other pertinent members of the healthcare team. Determines funding sources for patients and potential eligibility if appropriate. Plans and develops specific objectives, goals, and actions designed to meet the patients' needs as identified through the assessment process. Utilizes hospital-approved review criteria to ensure appropriate bed status. Identifies at-risk populations using approved screening tool and follows established reporting procedures. Ensures appropriate admission status is documented.
  2. Collaborates with all members of the multidisciplinary team and the patient to implement the plan of care. Monitors the patients' progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient-focused, high-quality, efficient, and cost-effective. Communicates all financial counseling as appropriate. Addresses and resolves system barriers impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge. Ensures/maintains plan consensus from patient/family, physician, and payer. Serves as patient advocate to secure coverage for needed community services. Mobilizes resources and coordinates the effort to the health care team to achieve a positive patient transition to appropriate next level of care.
  3. Communicates plan of care to patient and their family providing updates and reassesses the plan of care to determine effectiveness. Completes appropriate coordinator management documentation. Evaluates the plan of care at appropriate intervals to determine effectiveness in meeting outcomes and goals. Works with nursing and other disciplines to ensure that discharge needs, including teaching, are met.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.


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