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Transportation Operations Manager

1 month ago

Oceanside, California, United States MV Transportation Full time
Job Title: General Manager

At MV Transportation, we are seeking a highly skilled and experienced General Manager to lead our operations and ensure the delivery of our annual business plans.

Job Responsibilities:
  • Effectively manage customer relations through direct contact and outreach programs.
  • Identify, select, train, and mentor location staff.
  • Oversee vehicle maintenance plans and ensure fleet availability to meet service requirements.
  • Implement and promote safety and training programs to ensure compliance with company, contract, and regulatory requirements.
  • Maintain client contact to meet or exceed expectations.
  • Conduct periodic departmental audits and review key operational metrics.
  • Ensure location financial metrics are managed continuously, exceptions are reported, and action plans are developed.
  • Implement, promote, and adhere to company policies and procedures.
  • Interact with the bridges committee to effectuate positive changes to policies, procedures, and programs.
  • Participate in location labor and employee relations activities.
  • Provide insight and information to support location contract renewals.
  • Create and present location annual budgets.
Qualifications:
  • College degree or equivalent business management experience.
  • Management experience required.
  • Minimum of 5 years of comprehensive experience in operations management and 7 years of management or supervisory experience in a paratransit environment with knowledge of Trapeze scheduling software.
  • Labor/union(s) negotiations/expenses expertise.
  • Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
  • MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.
Equal Employment Opportunity:

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.