Store Operations Manager
5 days ago
As a Store Operations Manager at Loop Neighborhood, you will be responsible for overseeing the daily operations of our convenience store. This includes managing store staff, handling customer service, and ensuring the store is clean and well-stocked.
Key Responsibilities- Train and coach new store staff to ensure they have the skills and knowledge needed to succeed in their roles.
- Create schedules and manage timekeeping systems to ensure efficient staffing.
- Stock products on shelves and maintain a clean and professional store environment.
- Forecast and manage inventory, including ordering and stocking products.
- Reconcile store paperwork and ensure prompt and efficient customer service.
- Maintain a clean and customer-friendly environment, including the store and surrounding property.
- Manage store staff, including performance, time management, and morale.
- Troubleshoot and resolve car wash and gas-related issues.
- Manage customer relations and ensure a positive experience for all customers.
- Comply with local, state, and federal regulations and adhere to budget requirements.
- High School Diploma or equivalent required.
- Intermediate level English proficiency required, with the ability to effectively communicate, read, and write in English.
- 6-9 months experience as an Assistant Manager or equivalent combination of education and experience.
- Strong mathematics ability and written and oral communication skills.
- Desire to be part of a performance-driven team.
- Valid driver's license and insurance, with reliable transportation.
- 0.10 cents off per gallon of fuel for employees with 6-36 months of service.
- 0.30 cents off per gallon of fuel for employees with 3-5 years of service.
- 0.40 cents off per gallon of fuel for employees with 5+ years of service.
- Maximum 20 gallons and 2 fill-ups per week.
The Store Operations Manager position requires constant standing, bending, and reaching, with moderate manual dexterity. Frequent lifting of 1-5 pounds and occasional lifting of up to 40-50 pounds are required.
Additional Requirements:
- Must be 21+ years of age.
- Must be able to work various shifts and days of the week.
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